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Our Approach
Every Supply Chain is different; that is why we take the same thoughtful approach to each one. The strategy which we use in our approach has been developed over years of solving tough business problems. We don’t take it lightly and although it is carefully structured, it provides a very flexible framework to help you see through the fog of day-to-day issues and get to the root cause of underperformance. Some of the steps in our approach are highlighted here.
Problem Definition. Many clients are pleasantly surprised that we spend a substantial amount of time to uncover the core problems and issues that they face. Very often, symptoms can present themselves as a root cause or a core problem. This is especially true if a client has spent a significant amount of time trying to understand and fix the situation. It has always been our belief that correctly developing and identifying the core problem will save time and money in the long run.
Courses of Action & Alternatives. Once we develop and define the problem, assemble the facts, assumptions, and craft the overall situation we design an innovative & practical suite of actions to solve your problem. We normally develop 3 to 5 solid Courses Of Action (COA) or alternatives that your may select. Each COA has a comprehensive set of advantages & disadvantages and we tie them together with a Decision Matrix to aid in selecting the best for your situation. We always recommend a particular COA, but the decision is yours.
Solution Design & Deployment. When we have agreement on the most appropriate COA to solve your problems, we start to design the solution to fit your situation. The solution is based on your specific needs and we create project plans and staffing options most appropriate for you. When completed, we jointly deploy the solution for your organization.
Review & Analysis. During the process we conduct periodic Review & Analysis (R&A) sessions with you. These R&A sessions are designed to keep you fully informed of the progress and to help ensure that you are getting the full value and benefit of our work.
Follow-up. This is perhaps one of the best received aspects of our projects. When the job is finished and the dust settles, we continue to work for you so that the solutions implemented “stick” within your organization. At predefined times we return and spot check the progress to ensure that you receive the benefits and ROI you wanted. We only consider the job done when YOU say it is done.
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